REAL-TIME TRACKING & 24/7 COMMUNICATION
Precision Freight provides proactive shipment updates and real-time tracking from pickup through final delivery. Our team communicates key milestones, location updates and delivery confirmation while remaining available 24/7 to support urgent questions or changing shipment requirements.
Communication can be tailored to your needs, including update frequency, preferred recipients and reporting method, so the right people receive the information they need throughout transit.
EXCEPTION MANAGEMENT
When a delay, equipment issue, missed appointment or other shipment exception occurs, Precision Freight communicates the issue promptly and works to identify the best available solution. Our team coordinates with drivers, facilities and customers to keep everyone informed and minimize disruptions.
Updates continue until the issue is resolved and the shipment reaches its destination.
TECHNOLOGY-ENABLED VISIBILITY
Precision Freight uses industry-leading shipment-tracking technology, including MacroPoint, to provide location updates, delivery milestones and greater visibility throughout transit.
Combined with direct communication from our operations team, these tools help customers stay informed and respond quickly when shipment requirements change.
